Refund policy

At Hallelujah Homemade, we take great pride in crafting our baked goods with love, care, and quality ingredients. Due to the nature of our products and in accordance with California Cottage Food Operation (CFO) guidelines, all sales are final. Please review our policy below:

1. No Returns or Exchanges
All products are made-to-order and perishable. As such, we do not accept returns or exchanges for any reason, including but not limited to personal preference, incorrect orders, or changes of mind.

2. No Refunds
We do not offer refunds once an order has been placed. This policy helps us maintain the highest standards of food safety and ensures that all products you receive are fresh and safe for consumption.

3. Damaged or Defective Items
If you receive a damaged or defective product, please contact us through email hallelujahhomemade@gmail.com within 24 hours of delivery. We may offer a replacement or store credit at our discretion, subject to verification of the issue. Please provide photos and a description of the problem when reaching out to us.

4. Customer Satisfaction
Your satisfaction is important to us. While we cannot offer returns or refunds, we are committed to addressing any concerns you may have. Please contact us directly if you have any issues with your order, and we will do our best to resolve them.

5. Compliance with California Laws 
This policy is in full compliance with California Cottage Food Operation (CFO) regulations and is designed to protect both our customers and our business.

Thank you for your understanding and support. We appreciate your business and are committed to providing you with delicious, high-quality products.